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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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felicia Bookman

March 19, 2024

5  out of  5 rating by felicia Bookman
"Ms Ruth is one Kindest God Fearing warmest person I ever meet over phone. She me made feel like family. I was so nervous because I wasn't treated very well with my last State Farm Agent. I didn't know about alot about the benefits I was already paying for. It was kept from me by Tony Pierce. This time, Its was 5:15 pm he didn't answer or reply to text. Because they close at 5pm. I was informed the next day. I really needed to add my son to my policy so he can moved his car he just purchased. I'm so happy I called the main number. I WAS SO FED UP WITH THEIR BEHAVIOR. The main number gave me information that I desperately needed at that time, I found out Eventually, I could use my insurance to bring his car home. Tony could text that. The main number helped me find this wonderful agency. We registered his car, Also purchased life insurance. I always wanted to add to my policy. Thank you Ms Ruth! For treating us with alot patience alot of care. I feel so comfortable moving foward with our needs as family with our my new State Farm agent AJ Green. Thank you Tony, For not answering the phone. You never appreciated my business anyway. Thank you Ms Ruth ❤️"
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Joanne Jones

February 16, 2024

5  out of  5 rating by Joanne Jones
"Ms Ruth was very helpful in my request. Very pleasant and informative. I would share my experience with others lf needed."
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Clara Jackson

February 15, 2024

5  out of  5 rating by Clara Jackson
"Well, I am really going thru with State Farm on a claim, but after going to the Jessup Office talking with Ms. Ruth, let me tell you. She let me talk all my frustration out with her, just listening to what I'm going thru with the claim and then gently started talking to me explaining things and making phone calls and talking things out with me, the adjuster, and the contractor, trying to get to the bottom of the situation, which really help me. I thank you Ms. Ruth so much for that, even thro things a still not completely finished, she is still working with me to resolve the issue."
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latoya murray

February 5, 2024

5  out of  5 rating by latoya murray
"I had the best experience working with State Farm than any other insurance company in the past . I would like to thank Ruth for being so kind she really provided excellent Customer service , she’s is interpersonal and professional and you can tell she loves what she does . Also Robert was amazing he helped me get set up initially , and went above and beyond . I really appreciate you all . Take Care, Latoya Murray"
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Tamu Todd

February 2, 2024

5  out of  5 rating by Tamu Todd
"Ms Ruth McClellan was very helpful of me finding better insurance with no hassle @ all I will recommend my friends n family to State Farm thank u so much"
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Tanya Custis

February 2, 2024

5  out of  5 rating by Tanya Custis
"Robert the Service Manager is very responsive and has been great working with."
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Linwood Branch

February 2, 2024

5  out of  5 rating by Linwood Branch
"Always takes care of me"
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Rich T

February 1, 2024

5  out of  5 rating by Rich T
"Ms. Briana Reaves was very patient, professional and knowledgeable about my new policy. She also educated me about life and home owners insurance. Thanks Ms Reaves ‼️"
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Chanta Cook

January 29, 2024

5  out of  5 rating by Chanta Cook
"Very pleased with my experience with Ms Ruth Mcclellan. She is Charismatic and was able to address my concerns in a timely manner. She is Awesome!!"
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Jerome jenkins

January 22, 2024

5  out of  5 rating by Jerome jenkins
"I want to thank Jodie McRae for helping resolve my issue she was professional and courteous and worked to give me the best policy thank you 😊"
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Lane1989 Lane

January 17, 2024

5  out of  5 rating by Lane1989 Lane
"Ms.Ruth is a amazing agent."
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Jessica Vassor

January 15, 2024

5  out of  5 rating by Jessica Vassor
"Ruth is very knowledgeable. I appreciate her patience and customer service."
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Nodir Uralov

January 12, 2024

5  out of  5 rating by Nodir Uralov
"Ms Ruth helped a lot to get through complicated process and very simplified steps to understand. It was my first time buying commercial policy. Thank you."
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Kevin Aji

January 9, 2024

5  out of  5 rating by Kevin Aji
"Wonderful!! Mrs. Ruth McClellan was very professional, patience and explicit during our entire conversation. She explained my options to me and also educated me on the best outcome. Mrs. McClellan also stayed with me on phone to make sure that I understood everything and asked clarification questions that she answered. My interaction with her was very positive. I will recommend her to family member, neighbor or friend."
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Reggie Nelson

January 8, 2024

5  out of  5 rating by Reggie Nelson
"Ms Ruth is amazing always there to answer any questions I have and always there to help. She's the best agent I ever dealt with. Not only just with State Farm butvany other insurance company I ever had any dealing with."
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Javon Spence

January 8, 2024

5  out of  5 rating by Javon Spence
"Mrs Ruth is the best State Farm agent i ever came Across I’ll refer all my family to her ."
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Naisha Shuman

January 8, 2024

5  out of  5 rating by Naisha Shuman
"Ms. Ruth is phenomenal!! Ms Ruth setup my homeowners, life, vehicle & business insurance. She is always so helpful explaining everything & her customer service is always outstanding! I definitely highly recommend State Farm to anyone looking for insurance."
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Sandra Lazo

January 5, 2024

5  out of  5 rating by Sandra Lazo
"Ruth is wonderful, we love her"
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Cara Stroh

January 5, 2024

5  out of  5 rating by Cara Stroh
"I switched to State Farm this morning with the help of Briana, who was amazing. This is my first experience with State Farm but I’m already happier than I’ve been with previous agencies. Briana was incredibly friendly and worked with me to find what I needed."
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Erick Solares

January 5, 2024

5  out of  5 rating by Erick Solares
"I want to say Thank you to RUTH McClellan because since 2019 I registered my policy with her, she has given me excellent work performance in all the work areas that I have needed. She has always been a person, patient and with a lot of experience, for that reason I have recommended some contractor friends because it is an excellent service that she provides to each Cust, Once again Thank you Ruth for your excellent work performance that you have always shown me with your work"
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anthony graves

January 5, 2024

5  out of  5 rating by anthony graves
"I needed insurance and the got me insurance AT A GREAT RATE!!!!!! The customer service was excellent…. Thanks Briana"
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Shawn Jordan

January 4, 2024

5  out of  5 rating by Shawn Jordan
"Briana was a great help thank you so much"
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Cory Dixon

January 4, 2024

5  out of  5 rating by Cory Dixon
"Great Service! I am always pleased with the attention to detail, and the way they go above and beyond to ensure my satisfaction as a client. Brianna, in particular has been an absolute God send in her proficiency. She has been such an ease of comfort when any concerns need resolving. Always GREAT to work with her."
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Michele “Shelly” Sasser

January 4, 2024

5  out of  5 rating by Michele “Shelly” Sasser
"Briana took the time to thoroughly assess my insurance needs and provided me with a very competitive rate for all my needs. She demonstrated a genuine commitment to customer satisfaction and I would wholeheartedly recommend her to anyone in need of an amazing agent."
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Queen Sheba Hassan

January 4, 2024

5  out of  5 rating by Queen Sheba Hassan
"Ruth is the best. Always gives attention to the details of my business and helps to save us money!"